Engagement Management is all about business and information technology (IT) teams working together
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Are you listening? Are you hearing? Do you understand me? Customers and clients may wonder as communication is not always easy
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Project Approval You go to the company president requesting $500,000 for a project and they say, “Sure. No problem and please do not bother me with details such as why you need it.” Blind approval as described above is not likely to happen. There may or may not be a formal cost benefit analysis completed. […]
Rapid JAD: Getting more of what you really need — faster — in JAD sessions #rapidjad What’s Behind Rapid JAD? Advanced collaborative planning Single-source documentation High design visibility Actionable Development Specifications More Complete Faster More Engaging Capture Now Interpreting even your own good meeting notes can be challenging Interpreting someone else’s notes can be even harder Basic […]
Three Simple Note-Taking Tips Guaranteed to Make the Most of Your Meetings “Tomorrow. Tomorrow. I love you, Tomorrow. You’re only a day away.” So sings Annie in the eponymous movie or Broadway musical. But waiting even a day, or any time, really, may be too much when you are capturing information in a Rapid JAD […]
Why Engagement Management? Engagement Management is all about business and information technology (IT) teams working together. This may sound easy. Just talk and draw some stuff up. But effective and efficient communication at the level needed for software systems development can pose many challenges. Perhaps you are familiar with this great cartoon which illustrates the […]
Capture Now is the Rapid JAD principle which emphasizes the importance of creating artifacts in real time. Artifacts are the documentation and other items created in support of development. You visit a Product Owner’s office for a discussion of business workflow and take copious notes. You return to your desk to draw up workflows (artifact) […]
Are you listening? Are you hearing? Do you understand me? Customers and clients wonder. Did I hear you right? Am I understanding you correctly? Did I get it right? Business analysts ought to wonder to themselves. All the time. Communication is not easy, as the familiar illustration of communication theory, below, illustrates. In this model, communication […]
Rapid JAD (Joint Application Design) in large projects provides Vision Development and encourages business leaders to think outside of their box. Setting The Stage The business has completed a Cost Benefit Analysis and approved development of a new system. The requirements for the system have been documented, an RFP (Request For Proposal) was issued, and now […]
Practicing the first three Rapid JAD principles–Capture Now, Document Once, Visible to All–creates artifacts of all sorts such as requirements statements, definitions of done, process flow diagrams, wireframes, system state diagrams, technical specifications, and myriad other documents, diagrams, charts, pictures, lists, and tables as may be required. And they will all need to be revised. […]
Rapid JAD Spells ROI If the major obstacle to success for major IT change projects is employee resistance, then a major cause must be the ineffective management of the people side of change. Defining ROI Organizations undertake change to achieve specific goals, and realizing those goals is the “return on investment” (ROI) of money, time, effort, […]
Background I had just finished one of my development planning meetings and I sat down at my desk to document the minutes. I was transcribing from my written notes along with recall from memory the important points, agreements, and action items. An hour and a half later I had documented everything that took place in […]